We are committed to making the Russell-Cotes Art Gallery & Museum as accessible as we can for everyone.
The galleries and most of the historic house has lift access, with the exception of the upper ground floor of East Cliff Hall. As the Russell-Cotes is a Grade II* Listed building, interior alterations are subject to planning restrictions.
Wheelchair and scooter access
Electric and manual wheelchair users are able to access most of the Russell-Cotes, provided that the dimensions do not exceed those of the UK reference wheelchair size.
Generally speaking class 1 scooters are usually permitted (please contact the musuem for further information). Unfortunately, tiller controlled class 2 & 3 scooters are not permitted in the house and should be parked outside. This is because they are too large and do not have the manoeuvrability required to safely access the listed building. We do, however, have a manual wheelchair for visitors to use (subject to availability); please ask at the information desk when you arrive. We also have seating areas throughout the house.
The closest car park is Bath Road South and we recommend wheelchair users and people with any mobility issues use this car park to avoid the steep gradient on the East Cliff Promenade. More information is available at: Bournemouth accessible transport information Downloadable access information Disabled parking information
Assistance dogs are welcome and we can provide drinking water if needed. Please ask at the reception desk.
Buggy and pushchair access
Buggies and pushchairs are welcome in the Café, Shop and Learning Gallery. There is limited storage at the main entrance or alternatively they can be parked in the garden. Unfortunately, the historic house was not designed to accommodate buggies and pushchairs. We have slings and a hip seat available as alternative options.
Partially sighted visitors
Our guidebook is available in large-print and can be purchased from the information desk. You can also borrow magnifying glasses for a small deposit. Please ask at the reception desk on arrival.
There is an accessible toilet on the first floor.
As a historic property and an accredited museum, we have a duty to balance visitor access with caring for the building and its collections, so that they can continue to be enjoyed by future generations.
To help us do this we ask visitors to leave large bags in the lockers provided at the main entrance. Please be aware that you leave your belongings at your own risk and the house is unable to accept responsibility for any loss or damage.